- No Products In The Cart
- start shopping
Privacy Terms
This Privacy Policy explains how touchupnest (www.touchupnest.com) collects, uses, and protects your personal information when you visit our website, submit service inquiries, or reserve custom furniture touch-up and restoration services across Europe.
1. Information We Collect
To evaluate your custom restoration requests and process service booking deposits, we may collect the following personal information:
Contact Information: Name, email address, and general location details provided when submitting service inquiry forms or communicating with us.
Service Request Details: Images, descriptions, and specifications of the furniture items requiring restoration.
Payment Details: Information necessary to complete your booking deposit transaction. Payment processing is conducted through secure payment gateway infrastructure. We do not store full credit card numbers or sensitive financial data on our servers.
Technical Information: IP address, browser type, device information, and standard website usage data collected through cookies to ensure smooth site functionality.
2. Legal Basis and Purpose of Processing
We process your personal data in accordance with the European Union General Data Protection Regulation (GDPR) for the following purposes:
Performance of a Service Agreement: To review submitted project details, communicate service quotes, manage appointment schedules, and process your initial booking deposit.
Legitimate Interests: To maintain website performance, improve user interface functionality, and maintain safe operational environments.
Legal Compliance: To maintain records required for accounting, taxation, and legal obligations within Germany and the European Union.
3. Data Protection and Security
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. Access to personal data is restricted to authorized personnel who require access to fulfill custom service arrangements.
4. Data Sharing and Service Providers
We do not sell, rent, or trade your personal information. We may share necessary data with trusted third-party service partners solely for operational purposes, such as hosting infrastructure and secure payment processing. All service providers are bound by strict data protection agreements that comply with applicable European privacy standards.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the service inquiry, manage the confirmed service schedule, or meet legal, statutory, and accounting obligations.
6. Your Data Rights
Under the General Data Protection Regulation (GDPR), European citizens have the following rights regarding their personal data:
Right of Access: You may request copies of the personal information we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete personal data.
Right to Erasure: You may request the deletion of your personal data, subject to statutory retention requirements.
Right to Restrict or Object: You may object to or request restrictions on certain processing activities.
To exercise any of these rights, please submit your request using the contact information below.
7. Contact Information
If you have any questions, inquiries, or privacy-related requests regarding this Privacy Policy, please contact us at:
Email: promo@touchupnest.com