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Terms Of Service
Welcome to touchupnest (www.touchupnest.com). These Terms of Service govern your access to our website and the reservation of our custom furniture touch-up and restoration services offered to clients within Europe. By accessing our platform or submitting a booking deposit, you agree to comply with and be bound by the following terms.
1. Scope of Service
touchupnest operates as a specialized service provider based in Germany, offering bespoke furniture repair, surface touch-up, and restoration solutions.
All listings, options, and pricing displays on this website refer strictly to custom service reservations and initial booking deposits.
We do not sell pre-manufactured physical retail items, off-the-shelf goods, or maintain physical merchandise inventory for direct purchase.
2. Inquiry & Custom Service Booking Process
1. Service Inquiry: Clients submit furniture details, photographs, and service requirements through our online consultation form.
2. Assessment: touchupnest evaluates the submitted information to determine project suitability, required craftsmanship, and estimated timelines.
3. Deposit Reservation: To confirm a service appointment, clients must pay the required initial booking deposit displayed on the website or specified during consultation.
4. Final Balance: Remaining service fees are finalized and due according to the individual service agreement concluded for each specific restoration project.
3. Pricing and Payments
Booking Deposit: Prices displayed at checkout represent the initial deposit required to secure your custom service appointment slot.
Currency: All deposit amounts are quoted in Euros (€) and include applicable European taxes unless stated otherwise.
Payment Processing: Deposits are processed through secure digital payment channels. touchupnest does not store payment card details on its servers.
4. Client Responsibilities & Accuracy of Information
Clients are responsible for providing accurate descriptions, measurements, and high-resolution photographs of the furniture pieces requiring service. touchupnest relies on the information provided during the inquiry phase to prepare initial service assessments and scheduling.
5. Service Cancellations & Scheduling
Service appointments may be rescheduled or canceled subject to notice requirements outlined in your specific project consultation. Requests to alter or postpone a scheduled restoration slot must be submitted via email.
6. Intellectual Property
All visual content, logo branding, copy, visual media, and project showcases on www.touchupnest.com are the exclusive property of touchupnest or utilized under royalty-free, authorized licensing. Unauthorized reproduction, modification, or commercial distribution of site materials is prohibited.
7. Limitation of Liability
touchupnest makes every reasonable effort to ensure website availability and accurate representation of custom service capabilities. Services are performed using industry-standard restoration practices. Total financial liability regarding any service booking shall not exceed the deposit amount collected for that specific reservation, except where mandatory by applicable European consumer law.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Germany and applicable European Union regulations. Any disputes arising from or in connection with these terms shall be subject to the jurisdiction of the competent courts in Germany.
9. Modifications to Terms
touchupnest reserves the right to update these Terms of Service at any time to reflect operational, legal, or regulatory changes. Updated terms become effective immediately upon publication on www.touchupnest.com.
10. Contact Information
For any inquiries or clarifications regarding these Terms of Service, please reach out via email:
Email: promo@touchupnest.com