Service Fulfillment Policy

This Service Fulfillment Policy outlines the process and timelines for booking, scheduling, and executing our custom furniture touch-up and restoration services at touchupnest (www.touchupnest.com).

1. Service Nature & Booking Structure

touchupnest provides custom, made-to-order furniture touch-up and restoration services for clients across Europe.

The initial amount paid on our website represents a custom service booking deposit required to secure your appointment slot and allocate technical resources for your project.
We do not sell or ship physical retail items, off-the-shelf goods, or pre-manufactured stock.

2. Step-by-Step Fulfillment Process

Step 1: Submission of Inquiry & Deposit
Clients complete our online intake form with project details, furniture photographs, and specific restoration requirements, followed by placing the service booking deposit on www.touchupnest.com.

Step 2: Service Confirmation & Timeline Agreement
Within 1 to 3 business days of receiving your deposit, our studio team reviews your project specifications, confirms the service appointment date, and sends a formal booking confirmation via email.

Step 3: Service Execution
Our specialists execute the agreed touch-up or restoration work on the scheduled service date according to the specifications established during consultation.

Step 4: Final Inspection & Service Completion
Upon completion of the scheduled restoration service, a final review is conducted to ensure the work satisfies our craftsmanship standards and agreed project goals.

3. Service Area & Scheduling Boundaries

Our services are available to clients located within designated service regions across Europe. Scheduling availability depends on project complexity, studio capacity, and geographical location. Specific service dates are finalized during the post-deposit consultation phase.

4. Rescheduling and Client Cooperation

To ensure successful service fulfillment, clients are asked to provide accurate information regarding the furniture condition and location prior to the scheduled date. If you need to request a change to your confirmed appointment slot, please notify us as early as possible so we can adjust our service schedule accordingly.

5. Contact Information

If you have any questions regarding your service booking, scheduling status, or fulfillment timeline, please reach out to us at: